Policies

REFUNDS:

  • Refund Policy:
    • Riders may request a refund for their entire or partial order as follows:
      • 100% refund through Friday, February 6, 2026
      • 50% refund through Friday, February 13, 2026
      • As this is a closed event that sells out fast, refund requests will not be accepted after Friday, February 13, 2026. 
  • Processing:
    • Refunds will be processed 4-6 weeks after the request is received.
    • Refunds will be issued by check and will be charged a $10 processing fee.
    • Credit Card Service fees will not be refunded. 

CLASS TRANSFERS:

  • Previously registered riders may request to transfer to a different class, if available. Requests must be made by calling our office at (304) 284-0101.

WAITING LIST:

  • If a class is full, riders may register as an Alternate (ALT). Riders will be notified by email and charged if the class becomes available.

If you have any questions please call our office at (304) 284-0101.